I tried to purchase a mount for an air rifle scope, and the packaging failed when delivered to my address in the U.S.A. - just an empty, torn envelope arrived. It is my understanding that FOC has never had a problem with deliveries in Canada. FOC was responsive to my call and pleasant to deal with, and FOC followed up when the part was back in stock by sending me a replacement. I feel bad that FOC needed to send another mount for something lost in the mail, but they were great to deal with and very responsive in sending a replacement.
Today I got my 3rd gun from "Firearms Outlet Canada" in this single year. Back home, my Father gave me a .22 Magnum revolver by North American Arms when I was a kid. After 20+ years I always wanted to have a revolver like that one, two weeks ago I saw that in Firearms O.C. had those revolvers in stock...Today mine was delivered. You have no idea how extremely happy I am right now because Firearms O.C. You are simply THE BEST and for me THE ONLY GUN STORE in Canada. Thank you Fred! Regards Paulo JC.
I've bought a few things from FOC. Their prices are competitive and/or cheaper that most other stores. I absolutely trust these guys when it comes to making a purchase. They're not out to pressure you into buying, rather, giving you the information you need to make an informed decision. Unlike some of the other stores I've been to. I will continue to support FOC as loyal customer. Allan Lewis
Have never wrote a review for any store/product before but felt the need to for FOC. I will be returning to FOC for my firearm/ammo needs from now on. I had Fred answer every question i had to the best of his knowledge and would deal with him anytime.
Best customer service I've ever had. 10/10. Would buy from again. I bought an Inforce WML from FOC. The device had a loud "buzz" when turned on. Adam from FOC tracked me down a replacement, and kept me updated the whole way. I'm extremely happy with my decision to purchase from FOC.